Track My Order

Your order

Track your delivery.

We'll help you follow your package every step of the way — from our hands to your home.

01
Check Your Email

Once your order ships we send a confirmation email with your tracking number. Check your inbox and spam folder.

02
Automatic Update

Once your order ships, Shopify automatically sends you a tracking email. No action needed — it comes straight to your inbox.

03
It Arrives Home

Sit back. Your order is on its way. Most US deliveries arrive within 7 to 15 business days.

Haven't received a tracking email?

Your tracking email is sent automatically once your order ships. If you haven't received it, check your spam or junk folder. Still nothing? Email us at hello@ox-go.com with your order number and we'll look into it right away.

Delivery Time
7 – 15 Business Days

Standard shipping across the United States. Some items may arrive sooner.

Free Shipping
Free on All Orders

Every order ships free to the United States. No minimum spend, no codes needed.

Shipping Region
United States Only

We currently ship to all 50 US states.

Returns
Easy Returns

Not happy with your order? Contact us and we'll make it right.

Still need help?

Our team responds within 24 hours. We're real people who actually care.